Cancellation policy
Purchase Options & Cancellation Policy
Some items in our store may be offered as digital downloads, subscriptions, pre-orders, or try before you buy. This policy explains how cancellations, refunds, and changes apply to each type of purchase.
Digital Downloads (Including Patreon & External Download Site)
All products sold through our store, Patreon, or linked download platforms are digital files delivered immediately upon purchase.
Due to the nature of digital content:
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All sales are final
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No cancellations are available once purchase is completed
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No refunds or exchanges are offered
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Access is granted immediately after payment, including downloadable files, membership access, or gated content
By completing your purchase, you acknowledge that you are receiving instant access to digital content and waive any right to cancellation or refund.
Please ensure you review product descriptions carefully before purchasing. If you experience technical issues accessing your files, contact us and we’ll assist with access—but this does not constitute a refund.
Subscriptions
When you purchase a subscription, you receive ongoing access to digital content based on the subscription duration and billing frequency selected at checkout.
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Payment details are stored securely and charged automatically per billing cycle
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Some subscriptions may auto-renew unless cancelled
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You may cancel your subscription at any time to prevent future charges
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Past charges are non-refundable, including partial billing periods
You can manage or cancel your subscription using the link provided in your order confirmation email.
Acknowledgement
By completing a purchase with us, you confirm that you understand and agree to this policy, including that digital purchases are final and non-cancellable due to immediate delivery and access.